Open AccessSatisfaction with care in colorectal cancer patients: inpatient versus outpatient study
Author(s) -
M a Henar Núñez Rodríguez,
Pilar Díez Redondo,
Ramón Sánchez de Ocaña,
Fernando Santos Santamarta,
Carolina Almohalla,
Manuel Pérez-Miranda Castillo
Publication year - 2019
Publication title -
revista española de enfermedades digestivas/revista española de enfermedades digestivas
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.331
H-Index - 38
eISSN - 2340-4167
pISSN - 1130-0108
DOI - 10.17235/reed.2019.5712/2018
Subject(s) - medicine , patient satisfaction , colorectal cancer , health care , family medicine , disease , competence (human resources) , outpatient clinic , cancer , ambulatory care , quality of life (healthcare) , emergency medicine , nursing , psychology , social psychology , economics , economic growth
satisfaction with healthcare is focused on the patient and is known as "patient-centered care". However, user satisfaction is not always synonymous with good care. Healthcare practitioners should determine and understand what patients need and expect in order to improve the quality of care.