Open AccessSoftware as a Service (SaaS) Quality Management and Service Level Agreement
Author(s) -
Weimei Pan,
Grant A. Mitchell
Publication year - 2015
Publication title -
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Language(s) - English
Resource type - Conference proceedings
eISSN - 2706-3518
pISSN - 1847-8220
DOI - 10.17234/infuture.2015.26
Subject(s) - software as a service , computer science , service (business) , service level agreement , software , quality of service , software engineering , business , operating system , software development , telecommunications , marketing