Open AccessSAĞLIK SEKTÖRÜNDE HİZMET KALİTESİNİN ÖLÇÜLMESİ: KOSOVA'DAKİ DEVLET İLE ÖZEL TÜRK HASTANELERİ ARASINDA BİR KARŞILAŞTIRMA
Author(s) -
İbrahim Ertuğrul Yalçın,
Sadat Uka
Publication year - 2020
Publication title -
hitit üniversitesi sosyal bilimler enstitüsü dergisi
Language(s) - Turkish
Resource type - Journals
eISSN - 2536-4944
pISSN - 1308-5107
DOI - 10.17218/hititsosbil.801342
Subject(s) - servqual , turkish , service quality , quality (philosophy) , service (business) , patient satisfaction , test (biology) , health care , business , psychology , nursing , operations management , medicine , marketing , political science , engineering , paleontology , linguistics , philosophy , epistemology , law , biology