Open AccessImproving the quality of the consumer experience at points of contact for passengers and railway station visitors
Author(s) -
Anastasia Lukina
Publication year - 2020
Publication title -
drukerovskij vestnik
Language(s) - English
Resource type - Journals
ISSN - 2312-6469
DOI - 10.17213/2312-6469-2020-5-76-90
Subject(s) - quality (philosophy) , advertising , transport engineering , business , marketing , engineering , epistemology , philosophy