Open AccessCorrelation of Outpatient Waiting Time with Patient‟s Satisfaction and Loyalty at Private Hospital
Author(s) -
Fransisca Stefanie,
Ratna Indrawati L
Publication year - 2018
Publication title -
international advanced research journal in science, engineering and technology
Language(s) - English
Resource type - Journals
eISSN - 2394-1588
pISSN - 2393-8021
DOI - 10.17148/iarjset.2018.5103
Subject(s) - loyalty , patient satisfaction , business , consumer satisfaction , customer satisfaction , medical emergency , advertising , psychology , marketing , medicine , operations management , engineering