Open AccessImplications and Limits of Costumer Satisfaction Survey in Performance Evaluation of Local Public Enterprises
Author(s) -
In-Sub Han
Publication year - 2009
Publication title -
hanguk geobeoneonseu hakoebo/han'gug geo'beo'neonseu haghoebo
Language(s) - English
Resource type - Journals
eISSN - 2713-6701
pISSN - 1738-1274
DOI - 10.17089/kgr.2009.16.2.014
Subject(s) - business , user satisfaction , customer satisfaction , process management , computer science , marketing , human–computer interaction