Open AccessA Study on the Impact of Humor Orientation,Empathy Ability, Job Satisfaction and Customer Orientation of Service Employees
Author(s) -
kim yu kyung
Publication year - 2015
Publication title -
so'bi munhwa yeon'gu/sobi munhwa yeongu
Language(s) - English
Resource type - Journals
eISSN - 2733-8924
pISSN - 1229-0386
DOI - 10.17053/jcc.2015.18.4.005
Subject(s) - empathy , service orientation , psychology , job satisfaction , business , customer orientation , orientation (vector space) , service (business) , customer satisfaction , marketing , social psychology , mathematics , geometry