Open AccessA Study on the Effect of Nursing Home Service Quality on Customer Satisfaction, Loyalty and Recommendation
Author(s) -
이선미,
Jee Sung Won
Publication year - 2015
Publication title -
so'bi munhwa yeon'gu/sobi munhwa yeongu
Language(s) - English
Resource type - Journals
eISSN - 2733-8924
pISSN - 1229-0386
DOI - 10.17053/jcc.2015.18.2.003
Subject(s) - business , service quality , customer satisfaction , loyalty business model , marketing , loyalty , nursing homes , quality (philosophy) , service (business) , advertising , nursing , medicine , philosophy , epistemology