Open AccessA Study of Customer Orientation and Relevant Variables of Telephone Customer Consultants working at the Call Centers of Mobile Telecommunications Companies in Busan
Author(s) -
김지선,
Mie Kyung Jae
Publication year - 2007
Publication title -
so'bi munhwa yeon'gu/sobi munhwa yeongu
Language(s) - English
Resource type - Journals
eISSN - 2733-8924
pISSN - 1229-0386
DOI - 10.17053/jcc.2007.10.4.006
Subject(s) - business , customer orientation , mobile telephone , telecommunications , marketing , customer retention , mobile telephony , customer advocacy , advertising , computer science , mobile radio , service quality , service (business) , computer network