Open AccessThe Effect of Customer Participation on Service Quality and Satisfaction
Author(s) -
Jong Hee Park,
Choi woo lee
Publication year - 2007
Publication title -
so'bi munhwa yeon'gu/sobi munhwa yeongu
Language(s) - English
Resource type - Journals
eISSN - 2733-8924
pISSN - 1229-0386
DOI - 10.17053/jcc.2007.10.4.001
Subject(s) - service quality , business , customer satisfaction , marketing , quality (philosophy) , service (business) , advertising , philosophy , epistemology