Open AccessA New Findings on Negative Behavioral Responses to Disappointment, Betrayal, Regret in Failed Services
Author(s) -
SangLin Han,
성형석
Publication year - 2007
Publication title -
journal of consumption culture
Language(s) - English
Resource type - Journals
eISSN - 2733-8924
pISSN - 1229-0386
DOI - 10.17053/jcc.2007.10.2.001
Subject(s) - betrayal , disappointment , regret , psychology , social psychology , computer science , machine learning
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