Open AccessA New Findings on Negative Behavioral Responses to Disappointment, Betrayal, Regret in Failed Services
Author(s) -
SangLin Han,
성형석
Publication year - 2007
Publication title -
so'bi munhwa yeon'gu/sobi munhwa yeongu
Language(s) - English
Resource type - Journals
eISSN - 2733-8924
pISSN - 1229-0386
DOI - 10.17053/jcc.2007.10.2.001
Subject(s) - betrayal , disappointment , regret , psychology , social psychology , computer science , machine learning