Open AccessThe effect of service climate on customer emotion and customer satisfaction
Publication year - 2021
Publication title -
i̇lköğretim online
Language(s) - English
Resource type - Journals
ISSN - 1305-3515
DOI - 10.17051/ilkonline.2021.03.87
Subject(s) - customer satisfaction , business , service quality , customer delight , marketing , customer advocacy , service (business) , psychology