Open AccessA Study on Utilization of Voice of the Customers(VOC) for Improvement in Information Services
Author(s) -
이선희,
Ji-Young Kim,
Hyekyong Hwang
Publication year - 2015
Publication title -
han-guk doseogwan·jeongbo hakoeji
Language(s) - English
Resource type - Journals
ISSN - 2466-2542
DOI - 10.16981/kliss.46.1.201503.25
Subject(s) - business , process management , computer science
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