Open AccessA Study on Utilization of Voice of the Customers(VOC) for Improvement in Information Services
Author(s) -
Seonhee Lee,
Hyekyong Hwang,
HyeSun Kim
Publication year - 2015
Publication title -
han-guk doseogwan·jeongbo hakoeji
Language(s) - English
Resource type - Journals
ISSN - 2466-2542
DOI - 10.16981/kliss.46.1.201503.25
Subject(s) - business , process management , computer science