Open AccessComparative Analysis on the Service Quality and Satisfaction of the Cultural and Educational Programs in the Public Libraries and the Culture & Art Centers Using Structural Equation Model
Author(s) -
DongGeun Oh,
Ji-suk Yeo,
Choi Sung Yeol
Publication year - 2010
Publication title -
han-guk doseogwan·jeongbo hakoeji
Language(s) - English
Resource type - Journals
ISSN - 2466-2542
DOI - 10.16981/kliss.41.3.201009.291
Subject(s) - structural equation modeling , service quality , quality (philosophy) , service (business) , sociology , computer science , mathematics , business , statistics , marketing , epistemology , philosophy