Open AccessDevelopment and Measurement of the Public Library Customer Satisfaction Index(LCSI) Model
Author(s) -
DongGeun Oh,
Kwang-Seok Kim,
Sung yeol Choi,
Lim Young-Kyu,
Ji-suk Yeo
Publication year - 2009
Publication title -
han-guk doseogwan·jeongbo hakoeji
Language(s) - English
Resource type - Journals
ISSN - 2466-2542
DOI - 10.16981/kliss.40.2.200906.267
Subject(s) - customer satisfaction , index (typography) , business , computer science , library science , knowledge management , marketing , world wide web
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