Open AccessDevelopment and Measurement of the Public Library Customer Satisfaction Index(LCSI) Model
Author(s) -
DongGeun Oh,
Ji-suk Yeo,
Choi Sung Yeol,
Yee Wen Lim,
KwangSeok Kim
Publication year - 2009
Publication title -
han-guk doseogwan·jeongbo hakoeji
Language(s) - English
Resource type - Journals
ISSN - 2466-2542
DOI - 10.16981/kliss.40.2.200906.267
Subject(s) - customer satisfaction , index (typography) , business , computer science , library science , knowledge management , marketing , world wide web