The Effect of Branded Coffee Chain’s Service Qualities on the Customer Satisfaction and the Future Behavior Intention
Author(s) -
Chulho Jung,
윤인환,
김성수
Publication year - 2014
Publication title -
the journal of international trade and commerce
Language(s) - English
Resource type - Journals
eISSN - 2384-1958
pISSN - 1738-8112
DOI - 10.16980/jitc.10.4.201408.619
Subject(s) - customer satisfaction , business , advertising , marketing , chain (unit) , service quality , service (business) , physics , astronomy
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom