Open AccessRelações de Negócio em Hotelaria: Um Modelo Estrutural Aplicado ao Segmento Empresarial
Author(s) -
Armando Luís Vieira,
Carlos J. Costa
Publication year - 2016
Publication title -
revista perspectiva empresarial
Language(s) - Portuguese
Resource type - Journals
eISSN - 2389-8194
pISSN - 2389-8186
DOI - 10.16967/rpe.96
Subject(s) - structural equation modeling , loyalty , business , marketing , relationship marketing , customer relationship management , quality (philosophy) , portuguese , loyalty business model , profitability index , business administration , service quality , marketing management , mathematics , statistics , service (business) , philosophy , linguistics , epistemology , finance