Open AccessAnálisis de los modelos de medición de calidad percibida del servicio aplicados en la industria de hospitalidad
Author(s) -
María Catalina Parra Diaz,
Edison Jair Duque Oliva
Publication year - 2015
Publication title -
revista perspectiva empresarial
Language(s) - Spanish
Resource type - Journals
eISSN - 2389-8194
pISSN - 2389-8186
DOI - 10.16967/rpe.82
Subject(s) - humanities , political science , servqual , philosophy , art , business , marketing , service quality , service (business)
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