Open AccessDesigning a Mobile Based Library Information and Service Delivery System: A Model Plan for Libraries of Bangladesh
Author(s) -
Md. Hasinul Elahi
Publication year - 2016
Publication title -
journal of information science theory and practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.25
H-Index - 5
eISSN - 2287-9099
pISSN - 2287-4577
DOI - 10.1633/jistap.2016.4.3.4
Subject(s) - service delivery framework , computer science , viewpoints , service (business) , information system , world wide web , service design , likert scale , service system , digital library , originality , mobile device , knowledge management , engineering , business , qualitative research , marketing , art , social science , statistics , mathematics , poetry , literature , sociology , electrical engineering , visual arts
Purpose The purpose of the study is to identify the need of a mobile based library information and service delivery system in developing countries, identify the services that are possible to provide with the help of mobile phones and their applications, design a mobile based library information and service delivery system, and identify major challenges regarding mobile based library information and service delivery systems.Design/ Methodology/ Approach The research is exploratory in nature. This paper is based on a review of literature, survey information, and on the author’s own viewpoints. A comprehensive search of scientific literature has been done along with a survey for validating the necessity of designing mobile based library information and service delivery systems. Responses to closed-ended questions in particular on 7-point Likert scales were analyzed using the descriptive analysis techniques of SPSS 20.0 and responses to other closed-ended questions were analyzed using general statistics.Findings The research indicates that users of academic libraries, especially students and faculty members, have a positive notion regarding designing and implementing a mobile based library information and service delivery system. It also reveals user opinions regarding the possible problems associated with the design and implementation of a mobile based library information and service delivery system.Originality The paper explores mobile based library information and service delivery systems for better and faster service provision to its potential users