Open AccessComparative Analysis of User's and Library Staff's Perceptions on the Library Service Quality of the Information Commons in the National Digital Library of Korea
Author(s) -
DongGeun Oh,
Hyun-Yang Cho,
Ji-suk Yeo
Publication year - 2010
Publication title -
documentation and information services
Language(s) - English
Resource type - Journals
ISSN - 0254-3621
DOI - 10.1633/jim.2010.41.3.085
Subject(s) - service quality , loyalty , service (business) , business , the internet , quality (philosophy) , digital library , perception , customer satisfaction , user satisfaction , marketing , information quality , national library , public relations , world wide web , information system , advertising , knowledge management , library science , political science , computer science , psychology , art , philosophy , literature , poetry , epistemology , human–computer interaction , neuroscience , law