Hi, How Can I Help You?: Automating Enterprise IT Support Help Desks | Zendy

Senthil Mani | Zendy; Neelamadhav Gantayat | Zendy; Rahul Aralikatte | Zendy; Monika Gupta | Zendy; Sampath Dechu | Zendy; Anush Sankaran | Zendy; Shreya Khare | Zendy; Barry Mitchell | Zendy; Hemamalini Subramanian | Zendy; Hema Venkatarangan | Zendy

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Hi, How Can I Help You?: Automating Enterprise IT Support Help Desks

Author(s) -

Senthil Mani,

Neelamadhav Gantayat,

Rahul Aralikatte,

Monika Gupta,

Sampath Dechu,

Anush Sankaran,

Shreya Khare,

Barry Mitchell,

Hemamalini Subramanian,

Hema Venkatarangan

Publication year - 2018

Publication title -

proceedings of the aaai conference on artificial intelligence

Language(s) - English

Resource type - Journals

eISSN - 2374-3468

pISSN - 2159-5399

DOI - 10.1609/aaai.v32i1.11386

Subject(s) - computer science , question answering , natural language understanding , knowledge base , data science , domain (mathematical analysis) , world wide web , documentation , context (archaeology) , domain knowledge , classifier (uml) , artificial intelligence , information retrieval , human–computer interaction , natural language , programming language , mathematical analysis , mathematics , paleontology , biology

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