Open AccessA Study of the Influence of Communication Satisfaction and Organizational Climate Perception of Call Center Employees on Organizational Reputation: Centering around Awareness of Dispatched Call Center Employees
Author(s) -
Hyeon Jeong Kim,
손영곤
Publication year - 2012
Publication title -
journal of public relations
Language(s) - English
Resource type - Journals
eISSN - 2671-8227
pISSN - 1229-2869
DOI - 10.15814/jpr.2012.16.3.5
Subject(s) - center (category theory) , organisation climate , organizational communication , perception , organizational commitment , reputation , call centre , psychology , business , public relations , social psychology , sociology , telecommunications , computer science , political science , social science , chemistry , neuroscience , crystallography
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