Open AccessA Study of the Influence of Communication Satisfaction and Organizational Climate Perception of Call Center Employees on Organizational Reputation: Centering around Awareness of Dispatched Call Center Employees
Author(s) -
Hyun-Jeong Kim,
Youngkon Sohn
Publication year - 2012
Publication title -
hongbohag yeon'gu/hongbohak yeongu
Language(s) - English
Resource type - Journals
eISSN - 2671-8227
pISSN - 1229-2869
DOI - 10.15814/jpr.2012.16.3.5
Subject(s) - center (category theory) , organisation climate , organizational communication , perception , organizational commitment , reputation , call centre , psychology , business , public relations , social psychology , sociology , telecommunications , computer science , political science , social science , chemistry , neuroscience , crystallography