
INFORMATION SERVICE FOR USERS WITH SPECIAL EDUCATIONAL NEEDS
Author(s) -
Tetyana L. PALYEY,
Svitlana Y. NOVOCOLOVA
Publication year - 2021
Publication title -
university library at a new stage of social communications development
Language(s) - English
Resource type - Journals
ISSN - 2707-0476
DOI - 10.15802/unilib/2021_249641
Subject(s) - adaptation (eye) , benchmarking , service (business) , quality (philosophy) , knowledge management , information needs , space (punctuation) , work (physics) , computer science , psychology , business , engineering , world wide web , mechanical engineering , philosophy , epistemology , marketing , neuroscience , operating system
Purpose. The article is aimed at the analysis of the current problem of the higher educational institutions, namely the creation of favorable conditions for teaching students with special educational needs. Methodology. Benchmarking – study and analysis of the experience of university libraries and other organizations. Formation of requirements for support of this category. Result. Creation of comprehensive assistance in learning and conditions conducive to the successful adaptation of students, their psychological rehabilitation and personal development in society. Therefore, one of the priority areas of libraries’ work is adaptation to learning, library and information services for users with special needs, providing them with free access to information, exercising their rights to receive quality services. Conclusions. Creating a virtual information space, ensuring physical accessibility, staff training contributes to the effective implementation of the tasks and motivating this category of users to personal adaptation and learning.