Open AccessThe Evaluation of Transportation Service Quality by SERVQUAL Method
Author(s) -
Kim Jonghak,
Ikki Kim
Publication year - 2010
Publication title -
gugto yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1229-8638
DOI - 10.15793/kspr.2010.64..005
Subject(s) - servqual , service quality , transport engineering , quality (philosophy) , service (business) , business , computer science , marketing , operations management , engineering , philosophy , epistemology