Accessible Wayfinding: Empathy, Human-Centered Design, and a Blank Slate | Zendy

Neil Ward | Zendy

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Accessible Wayfinding: Empathy, Human-Centered Design, and a Blank Slate

Author(s) -

Neil Ward

Publication year - 2017

Publication title -

interdisciplinary journal of signage and wayfinding

Language(s) - English

Resource type - Journals

ISSN - 2470-9670

DOI - 10.15763/ijsw.v1i2.11

Subject(s) - signage , blank , empathy , psychology , university campus , interior design , ethnography , multimedia , applied psychology , computer science , architectural engineering , engineering , sociology , social psychology , visual arts , mechanical engineering , art , anthropology

Wayfinding and signage are important components of a building’s structure and interior space for visitors with and without a mobile/physical disability, especially on university and college campuses. This paper documents a semester-long project where students in an upper-level design elective course identified a building on campus that had an inconsistent and missing wayfinding system. Documenting their ethnographic research and empathetic experiences, students were able to develop a wayfinding system based on research that focused on individuals with a mobile or physical disability. They produced and installed the system in the fall semester of 2016.

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