Open AccessA Study on the Utilization of Parcel Service Quality Factors based using IPA
Author(s) -
JaeHoon Yang
Publication year - 2014
Publication title -
rojiseutikseu yeongu/loji'seutigseu yeon'gu
Language(s) - English
Resource type - Journals
eISSN - 2713-6469
pISSN - 1229-3539
DOI - 10.15735/kls.2014.22.1.005
Subject(s) - service quality , business , quality (philosophy) , service (business) , operations management , process management , environmental economics , transport engineering , computer science , marketing , engineering , economics , philosophy , epistemology