Open AccessRelationships among Employees' Communication, Customers' Positive Emotions and Quality of Life in Service Industry
Author(s) -
Xin Chen,
김규배
Publication year - 2018
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.16.6.201806.85
Subject(s) - business , service quality , marketing , tertiary sector of the economy , quality (philosophy) , service (business) , psychology , operations management , engineering , philosophy , epistemology