Open AccessA Study on the Customers’ Service Expectation Level: The Effects of Distribution Service Excellence Awards for an Airport
Author(s) -
Jeong-Lee Chun,
Sang-Beom Park
Publication year - 2018
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.16.11.201811.47
Subject(s) - excellence , business , service quality , service (business) , distribution (mathematics) , marketing , mathematics , political science , mathematical analysis , law