Open AccessEffect of Duty Free Shop's Service Quality on Relationship Quality and Loyalty
Author(s) -
Liang Li,
Kun Woo Yoo,
Chan Wook Park
Publication year - 2017
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.15.4.201704.41
Subject(s) - service quality , quality (philosophy) , business , loyalty , marketing , duty , service (business) , advertising , operations management , economics , law , philosophy , epistemology , political science