Open AccessAn Empirical Study on the Airline Service Employees’ Psychological Mechanism according to the Emotional Labor
Author(s) -
Junseop Lee
Publication year - 2017
Publication title -
journal of distribution science
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.15.2.201702.111
Subject(s) - emotional labor , business , mechanism (biology) , service (business) , empirical research , psychology , psychological contract , marketing , service personnel , social psychology , labour economics , economics , philosophy , epistemology
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom