Open AccessNegative Spillover Effects of Other-Customer Failure in Airline Context
Author(s) -
Mi Jeong Kim,
Chul Ju Park,
Jae Sung Park
Publication year - 2017
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.15.1.201701.15
Subject(s) - spillover effect , business , context (archaeology) , marketing , economics , history , microeconomics , archaeology