Open AccessEffects of Child Welfare Service Quality Delivery and Customer Satisfaction from the Service Distribution Perspective
Author(s) -
Um Kyung Ho,
Jinu Kim
Publication year - 2015
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.13.8.201508.91
Subject(s) - service quality , business , customer satisfaction , perspective (graphical) , distribution (mathematics) , service delivery framework , welfare , marketing , service (business) , service level objective , service design , economics , computer science , mathematics , market economy , mathematical analysis , artificial intelligence