
Effects of Traditional Market Service Quality Factors on Customer Value, Relational Quality, and Behavioral Intention
Author(s) -
추명조,
정연승
Publication year - 2015
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.13.11.201511.79
Subject(s) - service quality , business , marketing , quality (philosophy) , value (mathematics) , customer value , advertising , psychology , service (business) , microeconomics , economics , mathematics , statistics , philosophy , epistemology , profit (economics)