Open AccessEmployees’ Humor Style, Emotional Labor, Job Satisfaction, and Turnover Intention among High-Contact Service Employees
Author(s) -
김유경
Publication year - 2014
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.12.10.201410.109
Subject(s) - job satisfaction , emotional labor , turnover intention , psychology , turnover , service (business) , social psychology , service worker , business , marketing , management , labour economics , economics