Open AccessThe Effect of Perception and Attitude Toward Consumer Complaint Behavior
Author(s) -
Rizal Edy Halim,
Filipus Christian
Publication year - 2013
Publication title -
journal of distribution science/yutong gwahag yeon'gu
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.19
H-Index - 10
eISSN - 2093-7717
pISSN - 1738-3110
DOI - 10.15722/jds.11.09.201309.17
Subject(s) - complaint , psychology , perception , consumer behaviour , social psychology , marketing , advertising , business , political science , neuroscience , law