Open AccessPerception of control and satisfaction among customers of professional services
Author(s) -
Jungki Lee
Publication year - 2010
Publication title -
seo'bi'seu gyeong'yeong haghoeji/seobiseu gyeongyeong hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2713-8690
pISSN - 1598-1150
DOI - 10.15706/jksms.2010.11.5.007
Subject(s) - perception , perceived control , control (management) , business , professional services , customer satisfaction , psychology , marketing , social psychology , public relations , management , political science , economics , neuroscience