Open AccessOLUMSUZ DUYGULARIN VE KURUMSAL İTIBARIN BANKA MÜŞTERİLERİNİN ALTERNATİF ŞİKÂYET DAVRANIŞLARI ÜZERINDEKİ ETKİLERİ
Author(s) -
Pınar Başgöze,
Öznur Özkan Tektaş
Publication year - 2021
Publication title -
pazarlama ve pazarlama araştırmaları dergisi
Language(s) - Turkish
Resource type - Journals
eISSN - 2547-9601
pISSN - 1309-243X
DOI - 10.15659/ppad.14.3.937203
Subject(s) - complaint , reputation , psychology , business , business administration , social psychology , service (business) , marketing , sociology , political science , social science , law
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom