Open AccessSERVICE QUALITY AS AN ANTECEDENT TO ENGAGEMENT IN CO-CREATION OF VALUE IN THE HEALTHCARE INDUSTRY
Author(s) -
Laurence Bell
Publication year - 2019
Publication title -
eurasian journal of business and management
Language(s) - English
Resource type - Journals
ISSN - 2148-0206
DOI - 10.15604/ejbm.2019.07.04.002
Subject(s) - antecedent (behavioral psychology) , healthcare service , healthcare industry , business , value (mathematics) , health care , co creation , service quality , service (business) , value creation , quality (philosophy) , marketing , knowledge management , psychology , industrial organization , computer science , economics , social psychology , philosophy , epistemology , machine learning , economic growth