Open AccessMarkov Model M/M/m/K in Contact Center
Author(s) -
Erik Chromý,
Jan Diezka,
Matej Kavacký
Publication year - 2012
Publication title -
advances in electrical and electronic engineering/advances in electrical and electronic engineering
Language(s) - Uncategorized
Resource type - Journals
SCImago Journal Rank - 0.225
H-Index - 19
eISSN - 1804-3119
pISSN - 1336-1376
DOI - 10.15598/aeee.v10i4.704
Subject(s) - center (category theory) , markov chain , markov model , computer science , mathematics , statistics , chemistry , crystallography