Open AccessFormation of social and marketing evaluation of service quality of urban passenger transport services
Author(s) -
Володимир Олексійович Вдовиченко
Publication year - 2016
Publication title -
tehnologìčnij audit ta rezervi virobnictva
Language(s) - English
Resource type - Journals
eISSN - 2312-8372
pISSN - 2226-3780
DOI - 10.15587/2312-8372.2016.80693
Subject(s) - service (business) , service quality , business , quality (philosophy) , marketing , service design , servqual , service guarantee , process management , computer science , service provider , philosophy , epistemology