Managing customer satisfaction with Metropolitan Public Transport Services based on perceived quality assessments | Zendy

Ирина Скоробогатых | Zendy; Галина Тимохина | Zendy; Sergey Mkhitaryan | Zendy; Natalia Ivashkova | Zendy; Irina Shirochenskaya | Zendy

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Managing customer satisfaction with Metropolitan Public Transport Services based on perceived quality assessments

Author(s) -

Ирина Скоробогатых,

Галина Тимохина,

Sergey Mkhitaryan,

Natalia Ivashkova,

Irina Shirochenskaya

Publication year - 2022

Publication title -

journal of eastern european and central asian research (jeecar)

Language(s) - English

Resource type - Journals

SCImago Journal Rank - 0.223

H-Index - 5

eISSN - 2328-8280

pISSN - 2328-8272

DOI - 10.15549/jeecar.v9i3.789

Subject(s) - metropolitan area , business , marketing , chaid , customer satisfaction , quality (philosophy) , population , identification (biology) , reliability (semiconductor) , order (exchange) , services marketing , affect (linguistics) , sample (material) , environmental economics , geography , psychology , decision tree , environmental health , service (business) , computer science , economics , medicine , philosophy , artificial intelligence , chemistry , archaeology , biology , power (physics) , communication , epistemology , chromatography , quantum mechanics , botany , physics , finance

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