Open AccessManaging customer satisfaction with Metropolitan Public Transport Services based on perceived quality assessments
Author(s) -
Ирина Скоробогатых,
Г. С. Тимохина,
Sergey Mkhitaryan,
Natalia Ivashkova,
Irina Shirochenskaya
Publication year - 2022
Publication title -
journal of eastern european and central asian research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.223
H-Index - 5
eISSN - 2328-8280
pISSN - 2328-8272
DOI - 10.15549/jeecar.v9i3.789
Subject(s) - metropolitan area , business , marketing , chaid , customer satisfaction , quality (philosophy) , population , identification (biology) , reliability (semiconductor) , order (exchange) , affect (linguistics) , sample (material) , environmental economics , geography , decision tree , psychology , environmental health , computer science , economics , medicine , biology , power (physics) , communication , epistemology , chromatography , quantum mechanics , botany , physics , finance , philosophy , artificial intelligence , chemistry , archaeology