Open AccessTHE INFLUENCE OF MANAGERS’ EMOTIONAL INTELLIGENCE ON THEIR WORK PERFORMANCE IN BUSINESS ORGANIZATIONS (EMPIRICAL STUDY)
Author(s) -
Stefka Masaldzhiyska
Publication year - 2019
Publication title -
trakia journal of sciences
Language(s) - English
Resource type - Journals
eISSN - 1313-3551
pISSN - 1312-1723
DOI - 10.15547/tjs.2019.02.005
Subject(s) - psychology , work (physics) , context (archaeology) , feeling , emotional intelligence , social psychology , human resources , productivity , human resource management , work behavior , empirical research , applied psychology , public relations , knowledge management , management , political science , computer science , mechanical engineering , paleontology , philosophy , macroeconomics , epistemology , engineering , economics , biology
In recent decades, the number of theoretical studies related to the psychological aspects of human resource management has increased. In the context of behavioral sciences, the orientation of scientists and researchers to the inner essence of individuals, to thought processes and the feelings of people at the workplace, and hence to the resulting work behavior, is completely natural. Work productivity stems from a certain type of employee behavior, and a number of factors influence this behavior in people’s work activity. Emotional intelligence is one of the key factors influencing the work behavior of business organizations' leaders. This component encompasses abilities and skills that orient the behavior of managers in their work performance in a direction consistent with the organizational goals and the personal goals of each of these leaders.