Open AccessDesign, measurement and analysis of a Knowledge Management model in the context of a Mexican University
Author(s) -
Gibrán Rivera González,
Iván Machón-González
Publication year - 2016
Publication title -
revista innovar journal
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.156
H-Index - 11
eISSN - 2248-6968
pISSN - 0121-5051
DOI - 10.15446/innovar.v26n59.54320
Subject(s) - knowledge management , objectivity (philosophy) , context (archaeology) , knowledge creation , knowledge transfer , reliability (semiconductor) , computer science , engineering , operations management , epistemology , geography , philosophy , archaeology , power (physics) , physics , quantum mechanics , downstream (manufacturing)
The paper aims to design and apply a Knowledge Management (KM) model within the context of a Higher Education (HE) institution in Mexico. The model is composed of six enablers: leadership, culture, structure, human resources, information technologies and measurement, which facilitate the processes of knowledge creation, storage, transfer and application. A 53-question survey applied to thirty-six (36) people allowed to evaluate the degree of development and implementation of knowledge enablers and processes. Objectivity, reliability and overall model fit were assessed.