Open AccessThe Assessment of Service Quality Perception in Higher Education
Author(s) -
Mustafa Yavuz,
Deniz Gülmez
Publication year - 2016
Publication title -
eğitim ve bilim
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.247
H-Index - 20
ISSN - 1300-1337
DOI - 10.15390/eb.2016.6187
Subject(s) - service quality , quality (philosophy) , marketing , service (business) , perception , higher education , business , scale (ratio) , competition (biology) , service design , service guarantee , quality policy , quality management , public relations , psychology , service delivery framework , political science , geography , ecology , philosophy , cartography , epistemology , neuroscience , law , biology