Open AccessA Research in the Effects of Active Listening on Corporate Mental Health Training
Author(s) -
Kubota Shinya,
Mishima Norio,
Ikemi Akira,
Nagata Syohji
Publication year - 1997
Publication title -
journal of occupational health
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.664
H-Index - 59
ISSN - 1348-9585
DOI - 10.1539/joh.39.274
Subject(s) - active listening , mental health , psychology , experiential learning , applied psychology , reflective listening , medical education , medicine , clinical psychology , informational listening , pedagogy , psychiatry , listening comprehension , communication
A Research in the Effects of Active Listening on Corporate Mental Health Training: Shinya K ubota , et al. Department of Mental Health, Institute of Industrial Ecological Sciences, University of Occupational and Environmental Health —The effects of mental health training for corporate administrators, using Active Listening (Experiential Listening) as a major method was investigated. Sixty subjects took part in the mental health training program which consisted of 2 two‐day workshops (a total of 30 hr). The workshop program consisted of a lecture on stress, techniques of relaxation, the practice of Active Listening, and sharing of personal communication experiences in the workplace. Questionnaires which measured the Type A behavior pattern and the effects of Active Listening were collected in the first and last training sessions. The results showed significant differences in the degree of listening in the workplace in six of 27 items in the listening questionnaire and significant differences in three of seven items in the Type A questionnaire. Active Listening training seems to promote the attitudes of “listening genuinely” or “listening seriously” to workers. The practice of better listening may decrease the characteristics of the Type A behavior pattern such as “being busy” or “making others busy.” The mental health method focusing on Active Listening is discussed as a useful training technique for corporate mental health.