SERVQUAL ÖLÇEĞİ İLE YAŞLI BAKIMEVLERİNDE HİZMET KALİTESİNİN ÖLÇÜMÜ
Author(s) -
Suna Çetin,
Hamza Kuzucu
Publication year - 2019
Publication title -
konya journal of engineering sciences
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2147-9364
DOI - 10.15317/scitech.2019.215
Subject(s) - kali , servqual , humanities , psychology , art , business , botany , biology , marketing , service quality , service (business)
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