
Social CRM in the airline industry
Author(s) -
Jelena Gajić,
Radmila Živković,
Jelena Stanković,
Ivana Brdar
Publication year - 2016
Language(s) - English
Resource type - Conference proceedings
DOI - 10.15308/sitcon-2016-87-91
Subject(s) - business , marketing , industrial organization , computer science