Open AccessThe effects of economic anxiety on affective occupational commitment: The mediating role of emotional exhaustion
Author(s) -
Serap Benligiray,
Duygu Yetgin
Publication year - 2021
Publication title -
business and management studies: an international journal
Language(s) - English
Resource type - Journals
ISSN - 2148-2586
DOI - 10.15295/bmij.v9i3.1838
Subject(s) - psychology , anxiety , emotional exhaustion , occupational stress , social psychology , clinical psychology , burnout , psychiatry
This study aims to examine whether emotional exhaustion has a mediating role in the effect of economic anxiety of tour guides on their affective occupational commitment. The research sample included 370 tour guides in Turkey. The data were collected through the questionnaire method. The collected data were analyzed using the IBM SPSS 22 and Process v3.3 macro extension. The mediating role of emotional exhaustion between economic anxiety and affective occupational commitment was calculated via the Bootstrapping procedure. It was found that there was a weak negative relationship between economic anxiety and affective occupational commitment, a positive relationship between economic anxiety and emotional exhaustion, and a negative relationship between affective occupational commitment and emotional exhaustion. Thus, emotional exhaustion reduces affective occupational commitment levels, and emotional exhaustion has a partial mediating role between economic anxiety and affective occupational commitment. This study is expected to raise awareness in tour guides, attract those who employ tour guides, and contribute to the relevant literature.