The impact of the COVID-19 pandemic on Crew Resource Management (CRM) attitudes: A comparison between cabin crews’ attitudes before COVID-19 and during the COVID-19 process | Zendy

Elvan Karaarslan | Zendy; Turhan Erkmen | Zendy

Open Access

The impact of the COVID-19 pandemic on Crew Resource Management (CRM) attitudes: A comparison between cabin crews’ attitudes before COVID-19 and during the COVID-19 process

Author(s) -

Elvan Karaarslan,

Turhan Erkmen

Publication year - 2021

Publication title -

business and management studies an international journal

Language(s) - English

Resource type - Journals

ISSN - 2148-2586

DOI - 10.15295/bmij.v9i2.1784

Subject(s) - covid-19 , crew , pandemic , aviation , declaration , business , process (computing) , significant difference , crew resource management , personal protective equipment , aeronautics , medicine , engineering , political science , virology , computer science , disease , pathology , outbreak , infectious disease (medical specialty) , aerospace engineering , operating system , law

In this study, the effect of COVID-19 on the aviation industry is discussed in terms of its effect on the attitudes of employees on Crew Resource Management (CRM). In addition, this study investigates whether there was a significant difference in CRM attitudes of cabin crew before COVID-19 and during the COVID-19 process. The findings of the study are essential for a safe flight operation. The COVID-19 process is the period that started with the World Health Organization’s global epidemic declaration in March 2020. In this study, with the participation of 250 cabin crew members working in a corporate airline company, the data obtained showed no significant difference between the CRM attitudes of cabin crews before COVID-19 and during the COVID-19 process.

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