Open AccessAutomation of industrial relations management using CRM-systems based on 1C Enterprise platform
Author(s) -
Oksana Yashkina,
Viktoriia Sinkovska
Publication year - 2010
Publication title -
marketing ì cifrovì tehnologìï
Language(s) - English
Resource type - Journals
eISSN - 2523-434X
pISSN - 2522-9087
DOI - 10.15276/mdt.4.1.2020.4
Subject(s) - customer relationship management , enterprise relationship management , digital firm , loyalty , process management , business , loyalty business model , automation , product (mathematics) , computer science , knowledge management , customer retention , marketing , service (business) , enterprise information system , engineering , mechanical engineering , geometry , mathematics , service quality